We dispatch all orders same day (if ordered by 10:30 am) with an express next day service.
In the event that you wish to return goods to us you must notify us in writing within seven days calculated from the day on which you receive the goods and advise us that you wish to return the goods to us. The date and time when your notice is sent will be deemed to be the date and time of your notice.
Should you wish to return the goods which are not in any way faulty, then they must be in their original packaging, unopened and in the condition that they were at the time of delivery. You will be fully responsible for arranging the return of the goods and all associated charges. Subject to our inspection of the goods we will refund the full invoice value less the amount that you paid for delivery. Where goods have been returned because they are faulty then subject to our inspection of the goods we will refund the full invoice value including any delivery costs paid by you. If on inspection of the goods we consider they are not faulty then the goods will remain your property and we will return the goods to you. We will not return the goods to you until we have received from you a payment equal to the original price that you paid us for delivery of the goods.
You will not be entitled to a refund unless you give us the required notice in accordance with the above returns and refunds policy. We will not accept any responsibility for goods that you return to us which are subsequently lost or damaged in transit. No refund will be made for goods that have been damaged in any way following delivery or for goods that are not appropriate for your purposes.
If a refund is due to you in accordance with the above returns and refunds policy then it will normally be issued within 30 days after we have received the returning goods from you.